Panda Postage

Insurance


USPS Coverage

  • All domestic Priority Mail & Express Mail packages are automatically covered up to $100
  • Items shipped must follow the USPS Guidelines for Restricted and Prohibited items
  • To file a claim through USPS, please visit their Claims Department
    • Items needed to file a claim:
      • Tracking Number & Ship Date
      • Addressee's Name & Address
      • Item Name, Type, & Description
      • Purchase Date & Proof of Value (Invoice)
      • Proof of Damage (if applicable)

    *If you would like us to process the claim for you and add the funds directly to your postage account, please contact Support@PandaPostage.com with the required info.

    Panda Postage Coverage

  • Additional insurance can be purchased at a rate of $0.85 for every $100 of coverage
  • Items shipped must follow the USPS Guidelines for Restricted and Prohibited items
  • Any perishable items MUST be shipped via Express Mail to be eligible for a reimbursment
  • Claims will be processed no earlier than 30 days after the original ship date
  • Claims will be processed no later than 60 days after the original ship date
  • A claim for a "lost package" will not be covered if USPS shows it as "Delivered"
  • Maximum coverage amount can not exceed $10,000
    • If coverage over $10,000 is required, you must notify us before shipping
  • To file a claim through Panda, please email Support@PandaPostage.com
    • Items needed to file a claim:
      • Tracking Number & Ship Date
      • Addressee's Name & Address
      • Item Name, Type, & Description
      • Purchase Date & Proof of Cost (Purchase Order or Cost of Goods)
      • Proof of Damage (if applicable)

    Other Coverage

  • Gem Postage is a partner of Panda Postage and offers specialized rates for Jewelers with high priced items
  • Please contact us if interested in these specialized rates and we will get your information to the right people!